Native

Connect Chatwoot to your Digital Workers

Camille lives in Chatwoot: she answers tier-1 conversations, tags and routes tickets, and escalates to a human the moment it matters.

Chatwoot is a native DigitalCrew integration: connect it from your dashboard in minutes and your Digital Workers start using it right away.

Get started Visit Chatwoot website

What your Digital Workers do with Chatwoot

Instant first response

Camille answers routine questions arriving through Chatwoot in seconds — around the clock, in your brand voice.

Smart triage and escalation

Conversations in Chatwoot get tagged, prioritized and routed. Humans step in only when it truly matters.

Churn signals caught early

Camille watches Chatwoot for frustration and account-health signals and flags at-risk customers before you lose them.

Digital Workers that use Chatwoot

CCamille · Customer Support Champion

How the Chatwoot integration works

1
Connect your account
Add your Chatwoot credentials or API key in the DigitalCrew dashboard — it takes about two minutes.
2
Set the guardrails
Choose exactly what your Digital Workers can read and do in Chatwoot. Every action stays within the permissions you define.
3
Delegate the work
Give your worker a mission. It operates Chatwoot with the full context of your business — and reports back to your team.

Frequently asked questions

Is the Chatwoot integration available today?

Yes. Chatwoot is a native integration: you can connect it from the DigitalCrew dashboard today and put your Digital Workers to work immediately.

Which Digital Workers can use Chatwoot?

Camille get the most out of Chatwoot, but any worker in your crew can be granted access when a mission calls for it.

How long does it take to connect Chatwoot?

Minutes, not weeks. Native integrations connect from the dashboard with an API key or OAuth; MCP connections just need the server URL. No engineering project required.

Is my Chatwoot data safe with DigitalCrew?

Yes. Your credentials are stored encrypted, workers act only within the permissions you grant, and DigitalCrew is built GDPR-compliant. You can revoke access at any time.