Connect Telegram to your Digital Workers
Connect Telegram so Camille can support communities and customers in the messenger they already use.
Telegram connects to DigitalCrew through the Model Context Protocol (MCP), the open standard for connecting AI agents to tools. Point your crew at a Telegram MCP server and the available actions are discovered automatically.
What your Digital Workers do with Telegram
Instant first response
Camille answers routine questions arriving through Telegram in seconds — around the clock, in your brand voice.
Smart triage and escalation
Conversations in Telegram get tagged, prioritized and routed. Humans step in only when it truly matters.
Churn signals caught early
Camille watches Telegram for frustration and account-health signals and flags at-risk customers before you lose them.
Digital Workers that use Telegram
How the Telegram integration works
1. Get your API key
API key@BotFather → /newbot
- 1Open Telegram and start a chat with @BotFather.
- 2Send /newbot and follow the prompts to name your bot.
- 3BotFather returns an HTTP API token.
- 4Copy the token.
2. Connect Telegram in DigitalCrew
Admin → Integrations → Telegram
- 1Open DigitalCrew and go to Admin → Integrations.
- 2Search for Telegram and click Connect.
- 3Paste your Telegram API key into the API Key field.
- 4Choose which crew members can use Telegram.
- 5Click Connect — your key is encrypted and stored securely.
Frequently asked questions
Is the Telegram integration available today?
Yes, through the Model Context Protocol. Connect a Telegram MCP server to DigitalCrew and your Digital Workers can start using it right away.
Which Digital Workers can use Telegram?
Camille get the most out of Telegram, but any worker in your crew can be granted access when a mission calls for it.
How long does it take to connect Telegram?
Minutes, not weeks. Native integrations connect from the dashboard with an API key or OAuth; MCP connections just need the server URL. No engineering project required.
Is my Telegram data safe with DigitalCrew?
Yes. Your credentials are stored encrypted, workers act only within the permissions you grant, and DigitalCrew is built GDPR-compliant. You can revoke access at any time.
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