Connect Twilio to your Digital Workers
SMS, WhatsApp and voice powered by Twilio. Camille sends proactive notifications and Max reaches prospects on the channel they actually answer.
Twilio is a native DigitalCrew integration: connect it from your dashboard in minutes and your Digital Workers start using it right away.
What your Digital Workers do with Twilio
Instant first response
Camille answers routine questions arriving through Twilio in seconds — around the clock, in your brand voice.
Smart triage and escalation
Conversations in Twilio get tagged, prioritized and routed. Humans step in only when it truly matters.
Churn signals caught early
Camille watches Twilio for frustration and account-health signals and flags at-risk customers before you lose them.
Digital Workers that use Twilio
How the Twilio integration works
1. Get your API key
API keyConsole → Account → API keys & tokens
- 1Log in to the Twilio Console.
- 2Find your Account SID and Auth Token on the dashboard.
- 3For scoped access, go to Account → API keys & tokens → Create API key.
- 4Copy the SID and secret.
Prefer a scoped API key over the primary Auth Token.
View the official documentation2. Connect Twilio in DigitalCrew
Admin → Integrations → Twilio
- 1Open DigitalCrew and go to Admin → Integrations.
- 2Search for Twilio and click Connect.
- 3Paste your Twilio API key into the API Key field.
- 4Choose which crew members can use Twilio.
- 5Click Connect — your key is encrypted and stored securely.
Frequently asked questions
Is the Twilio integration available today?
Yes. Twilio is a native integration: you can connect it from the DigitalCrew dashboard today and put your Digital Workers to work immediately.
Which Digital Workers can use Twilio?
Camille, Max get the most out of Twilio, but any worker in your crew can be granted access when a mission calls for it.
How long does it take to connect Twilio?
Minutes, not weeks. Native integrations connect from the dashboard with an API key or OAuth; MCP connections just need the server URL. No engineering project required.
Is my Twilio data safe with DigitalCrew?
Yes. Your credentials are stored encrypted, workers act only within the permissions you grant, and DigitalCrew is built GDPR-compliant. You can revoke access at any time.
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